Who we are
Fleetville Driving School provides driving tuition in St Albans and surrounding areas. For questions about how your personal information is used, contact fleetvilledrivingschool@gmail.com or call 07773 776637.
Information we collect
When you contact us by telephone, email, WhatsApp or the website enquiry form, we may receive your name, email address, telephone number, postcode or area, preferred lesson type, availability and any information you choose to include in your message.
If you arrange driving lessons, the school or your allocated instructor may also need appointment details and records relevant to providing the lessons. Website hosting services may process limited technical information, such as IP addresses and browser details, for security and operation.
How we use your information
We use enquiry details to respond to questions, check instructor availability and take steps towards arranging lessons. Where you book tuition, relevant information is used to arrange and provide the agreed service. These activities are generally based on taking steps at your request before entering into a contract or performing a contract.
We may process technical and correspondence records where necessary for website security, preventing misuse and handling genuine enquiries, based on our legitimate interests. Where we are required to keep information by law, we rely on the relevant legal obligation. We do not use lesson enquiries to send unrelated marketing without a suitable lawful basis.
Who receives your information
We may pass the details needed for your lessons to the instructor handling your enquiry or booking. Instructors may operate independently and will be responsible for information they collect directly when arranging and delivering tuition.
Our website hosting and email service providers may process information on our behalf to operate the website and handle messages. If you choose to contact us through WhatsApp, your messages are also handled under that service’s own privacy arrangements. We do not sell your personal information.
The website may request the Urbanist typeface from Google Fonts to display text consistently. This can involve technical information such as your IP address and browser details being sent to Google. Ask us about the providers used on this website.
How long we keep information
We keep enquiries only while needed to respond, handle follow-up correspondence or resolve a genuine concern, and review them for deletion when no longer required. Information related to booked lessons, financial records or disputes may be retained for longer where necessary to administer the service, meet legal obligations or deal with a claim. You can contact us to ask about the period that applies to your information.
Cookies and website security
Our website uses a first-party preference cookie, fds_cookie_preferences, which remembers your cookie choice for up to 180 days. It is necessary for recording your choice and does not track browsing activity. The website may also use strictly necessary security or session cookies, including those used by WordPress when administrators sign in. Our hosting provider may retain server access and security logs.
At the time of this notice, this theme does not load optional analytics or advertising scripts unless the school enables the optional Google Analytics integration. If analytics is enabled, Google Analytics will only be loaded after you choose to allow analytics cookies. These may include cookies such as _ga and _ga_* to help us understand aggregate website usage. Google Analytics may process usage information in accordance with its own services and safeguards.
You can accept, reject or change your optional choices using the control at the bottom of any page. Refusing optional cookies does not prevent you from using the website. If we introduce another analytics, advertising or embedded service, this notice and consent settings must be updated before activation.
International data transfers
Some communication or hosting providers may process data outside the United Kingdom. Where international transfers occur, appropriate protection must be provided under applicable UK data protection law. Contact us if you would like details of the safeguards relevant to a particular service.
Your data protection rights
Depending on the circumstances, you may have the right to request access to your personal information, ask for corrections, request deletion, restrict or object to certain uses, and receive information in a portable format. If we rely on your consent for a particular activity, you can withdraw it. These rights are subject to applicable legal conditions.
You can object to processing based on legitimate interests. To exercise your rights, email fleetvilledrivingschool@gmail.com. We may need to verify your identity before responding.
If you are unhappy with our response, you can complain to the Information Commissioner’s Office (ICO).
Updates to this notice
We will update this page when our services or data practices change. Last updated: 5 November 2026.